Improve Customer Experiences Through Quantitative and Qualitative Practices With Customer Intelligence
When organizations focus on personalization, it leads to a 50% reduction in acquisition costs and a 15% increase in global revenue.
Create better experiences and grow revenue by treating customers like people rather than another number. Blue Acorn iCi’s expert consultants provide insights and actionable recommendations to help brands reach their goals.
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Analytics
Effectively collect trustworthy data.
Blue Acorn iCi’s analytics implementations activate clickstream analytics tools and tag management solutions.
01
Problem Solve
Leverage data to solve problems, increase revenue, assess the competitive landscape, or review overall performance.
02
Advancement
Use advanced analytics to evaluate current ecosystems.
03
Confidence
Monitor data wellness and collection practices to improve data confidence.
04
Compliance
Ensure cookie and privacy compliance with audits and implementations.
Optimization Programs
Determine brand strengths and weaknesses, implement an A/B testing program, and enhance the effectiveness of campaigns and website designs by providing data-driven insights and continuous optimization.
Performance Marketing
Focus on metrics to maximize marketing results.
Utilizing Blue Acorn iCi’s performance marketing services helps companies improve brand strategy, execution, and results.
Email Marketing
Paid Search & Paid Social
Search Engine Optimization
Marketing Consulting & Strategy
User Experience Design
Elevate online experiences by creating visual systems that scale.
Through Blue Acorn iCi’s expert design services, organizations can fascinate customers with interactive digital experiences that represent the brand and customer. Our team provides research and UX guidance, heuristics, competitive analytics, and user testing.
01
Discovery
An exercise of collecting and cataloging an organization’s messaging, page structure, and navigational flow.
02
Brand Audit
Identify opportunities for improvement and receive a clear outline with recommendations that illustrate the advantage of future design enhancements.
03
UX
Capture the learnings from the discovery and auditing phases to activate a brand's experience potential.
04
Creative Services
High-fidelity aesthetics are applied to wireframes, content messaging, photography, and more.
05
User Research
Our qualitative research services build a direct understanding of customer behaviors and affinity.
Digital Experience Consulting
Pave the way to success with the right digital strategy.
With Blue Acorn iCi’s consulting services, our experts provide proactive solutions and inventive ideas as we guide the technology selection and fitment, content strategy, and adoption enablement.
01
Marketing Technology Fitment
Evaluate the current technology stack and align it with future business goals.
02
Content Strategy
Determine content effectiveness and strategize on improvements.
03
Adoption Enablement
Transition into new ecosystems with a clear path toward change.
Data
Optimize experiences with the right strategies and tools.
Through data, Blue Acorn iCi can identify actionable data strategy and recognize customer needs that will exceed user expectations.
01
Journey Enablement
Determine and enable solutions that optimize the customer journey.
02
Customer Data Platforms
Fully personalize the brand experience with a platform that updates profiles in real-time.
03
Customer Data Strategy
Get advice on the right software and implementation process.
Customer Intelligence Success Stories
Transformative digital experiences with tangible results.
Case Study: Beauty Retailer’s Digital Makeover Increase Conversion Rate and Revenue
The retailer formed a long-term strategic partnership to rebuild its online store on Shopify Plus and enhance the overall customer experience.
Case Study: DTC Protective Cases Brand Updated Web Pages To Protect Its Success
This DTC brand wanted to expand the scope of their current A/B testing program and be more data-driven.
Case Study: Leading Confections Company Improves Email Marketing After Platform Migration
Simplifying data and improving personalization capabilities improved email engagement rates and team efficiency.
Case Study: Paychex Increases Conversion Rate With Enhanced Optimization Program
Paychex partnered with Blue Acorn iCi to enhance its optimization program, test new experiences, and capture critical insights to inform business decisions.