The Benefits of Having a Commerce Operations Team
Evaluating commerce excellence.
Blue Acorn iCi’s Commerce Operations team manages online storefronts and marketplaces to increase GMV year-over-year.
Our experts coordinate with clients to create seamless experiences for end customers and can focus on time-consuming tasks that would otherwise bog down an internal team or proactive tasks like competitive audits.
Comprehensive Commerce Management
Key Focus Areas
Working With Commerce Operations
A seamless partnership for better customer experiences.
- Smooth vendor onboarding
- Seamless integration to existing business systems
- Real-time inventory updates
- Efficient order flow to warehouse or 3PL provider
- In-depth product mix analysis and standard reporting
- Ongoing competitive landscape monitoring to ensure best practices
Customer Experience Benefits
- The latest featured products
- Prominent listings of recent promotions
- Personalized recommendations for complementary products
- A flawless site functioning as intended
Commerce Operations Success Stories
Seamless experiences that drive growth
Blue Acorn iCi helps organizations reposition their customer engagement teams to better understand customers and create positive brand interactions.
Case Study: Multi-Billion Dollar Streaming Service Enters The Next Chapter In Its Story: Digital Commerce
Having minimal digital commerce experience, the brand partnered with Blue Acorn iCi to manage the end-to-end online store operations.
To improve before the upcoming holiday season, Beauty Retailer wanted to analyze friction in customer journeys to understand buyer motivators and opportunities.
Blue Acorn iCi successfully launched the new digital experience online and increased customer conversions with an improved fulfillment workflow.