Commerce, maximizing revenue and delivering engaging shopping experiences

Designing and Building a World-Class Site to Deliver ROI

Through integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and digital commerce more effective for your organization. As your strategic partner, we improve the customer journey with insights from analytics and lift key metrics by conversion testing the entire online presence.

Replatform

Implement or replatform to Magento 2, Salesforce Commerce Cloud, or Shopify Plus with an experienced, certified team.

Design

Design an ecommerce site based on a data-driven technique and style.

Implementation

Create a brand new site that aligns with your business objectives and delivers ROI.

Integration

Build a streamlined, new information highway system between all your systems, be it an ERP, OMS, or CRM.

BlueAcorn

Optimization, Testing, and Personalization

Without a strategy or philosophy to guide your decisions, you’re asking for a poor bill of health. It’s the same with your site. But it doesn’t have to be that way. Experimentation and data-analysis allow you to make a science out of long-term growth. Incrementally personalize your UX, collect and analyze customer data, add features based upon analytics and customer feedback, and grow your revenue with A/B tests.

Insights Engine

Target customers, enhance product analytics, and customized automated reporting with Blue Acorn iCi’s proprietary Insights Engine—a web analytics and business intelligence tool.

Experimentation

A/B test features, checkout flows, and content to improve conversions on your ecommerce site.

Analytics

Use an array of data tools to collect consumer insights, measure the effect of new features, and identify potential solutions.

Personalization

Creating meaningful personalized experiences with consumer data.

Experience Driven Commerce Services

For brands that need to establish or expand a direct-to-consumer channel, we work from the ground up. Our experience driven commerce solution includes pre-integrated software, an on-shore call center, performance marketing, and a warehouse with state-of-the-art packaging and shipping capabilities. Our full-service approach covers every aspect of building, running, and growing an ecommerce business with a cost structure that aligns with your digital commerce maturity.

Commerce Technology

Blue Acorn iCi Cloud

Cut your launch time by months and substantially cut development costs with the pre-configured Blue Acorn iCi Cloud solution.

Technology Services

Transact direct-to-consumer and ship to your customers all within the Blue Acorn iCi Cloud without the laborious and complex integrations required to create a commerce site from scratch.

Payments & Security

As your brand’s Merchant of Record, all transactions process through Blue Acorn iCi using CyberSource, Avalara, Signifyd, and Worldpay to protect your commerce site and customers.

Performance Marketing

Full Strategic Services

Our in-house digital marketing agency provides partners with a full suite of integrated marketing services. Subject matter experts will execute a holistic marketing plan coordinated to drive brand recognition online and offline.

Optimizing with Analytics

Use an array of analytics tools, including data-driven acquisition, conversion, planning, allocation and merchandising, to measure the effect of new features and identify potential solutions.

Increase Lifetime Value

We use an analytical KPI-based approach to identify profitable customer trends and act on them, recommending future tactics that help achieve increasingly ambitious growth objectives.

Operations

Store Operations

We make sure every component of your ecommerce, from merchandising to promotions, is working and optimized every day.

Packaging & Logistics

From thoughtful box designs to returns processing, we ensure you deliver a memorable brand experience that drives customers back to your site.

Contact Center

Our Customer service team undergoes extensive brand immersion and attends recurring product trainings to provide the best possible experience for your customers via phone, email, or chat.

The Digital Consumer Experience Company

Signature Hardware

Case Study

Signature Hardware

Increased revenue by 21% with incremental changes.

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Sea World

Case Study

Sea World

Online revenue went up 67% on year after partnering with Blue Acorn iCi and leveraging the Optimizely platform.

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Topps

Case Study

Topps

Improved customer experience conversion rates by 176%.

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Let's talk about solutions for the goals, challenges and opportunities your company will encounter in your digital space.

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