Podcast Recap: How Shipping Plays Into Your Ecommerce Strategy

How you ship a customer’s package could ultimately determine if that customer makes a repeat purchase. While shipping is often referred to as the last moment of truth, it should start from the moment the shopper lands on the product page. While visiting the Blue Acorn office, Casey and I chatted with Karen Baker, Founder and CEO of ShipperHQ. In this episode, Karen shares her shipping expertise and provides insight on best practices, the biggest shipping myths, and what customers expect.

Where you can listen:




Not into podcasts? Here’s a recap:

How does shipping impact the customer experience?

What’s the cost of upgrading the shipping experience?

How can brands and retailers use shipping as an initial hook?

How does shipping vary across verticals?

Have you downloaded Blue Acorn iCi’s Complete Customer Experience Report? Click here to find out how to create an unforgettable, personalized customer experience.

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