8 Lessons Learned from the JMP.com Launch

8 Lessons Learned from the JMP.com Launch

Recently SAS Institute Inc. partnered with Blue Acorn iCi on their latest Adobe Experience Manager implementation, JMP.com. This site was globally launched in nine countries including the United States.
The JMP.com site was an end-to-end implementation of Adobe Experience Manager. With each new implementation, strategy, integration, or migration; our AEM teams are always learning and adapting.

During the JMP.com site our team learned 8 useful tips for AEM implementations that you can leverage for your existing CQ5 environment. These tips will help your organization:

8 AEM Implementations Tips JMP.com Taught Us

1. Clearly define your strategy
Make sure that the right people are involved in the process of defining your strategy. Understanding your current state, properly defining and aligning requirements to business goals, and risk mitigation, are necessary for defining your strategy.

2. Reuse, refactor, then build new
Through reuse and refactoring, you can reduce the development time and energy by eliminating redundancy and reduce overall development costs. Make sure you are spending budget on new functionality and splitting up your AEM components focus to be: 56% on build, 25% on reuse, 19% on refactor.

Download Blue Acorn iCi’s Complete Customer Experience Report to learn how to create an unforgettable, personalized customer experience.

3. Develop appropriate team structure
Past knowledge in AEM will help, but doesn’t mean that your team can accomplish the implementation on their own. Combining the right skill sets internally that can adapt from your old system to AEM, while combining with AEM specific 3rd parties, will help speed up the process.

4. Maximize knowledge share
Leverage your internal knowledge with the best practices and experience gained by 3rd party resources. Make sure that you receive training from 3rd party vendors on any additional knowledge gaps and then functionality can be maintained after vendor leaves.

5. Change your business processes
AEM has drastically different capabilities than most content management systems. Adapting and modernizing your business processes to the AEM capabilities is key. AEM can improve operational efficiency and user experience when leveraged properly.

6. Think creatively about business needs
Think creatively about how existing templates and components can be modified to suit your needs. Collaborate with other AEM site owners/developers around needs and requirements that could be shared.

7. Don’t skimp on quality
Quality Assurance (QA) is critical to success. For specific projects, QA can become a bottleneck that slows project velocity. Investing in quality assurance resources, whether internal or external, will only ensure increased capacity.

8. Enroll authors early in the process
Enrolling authors early in the process will foster adoption of AEM. Authors provide insights about how AEM and existing processes can be blended, modified, or created to improve publishing. This will help to utilize authors during migration to give greater and earlier insight into the system.

Want to hear more about our work? Reach out to our team of experts today.

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