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Commerce Operations

Manage Online Storefronts and Marketplaces With Commerce Operations

Streamline commerce initiatives, enhance website performance, and improve gross merchandise value (GMV) with Blue Acorn iCi’s dedicated full-service team.

Despite the millions of dollars brands invest in commerce sites, nearly 98% of visits do not end in a transaction. Our team supports commerce initiatives such as product configurations, order management, and other day-to-day operations so organizations can focus on the big picture strategy.


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The Benefits of Having a Commerce Operations Team

Evaluating commerce excellence.

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Commerce Operations

Blue Acorn iCi’s Commerce Operations team manages online storefronts and marketplaces to increase GMV year-over-year.

Our experts coordinate with clients to create seamless experiences for end customers and can focus on time-consuming tasks that would otherwise bog down an internal team or proactive tasks like competitive audits.

Comprehensive Commerce Management

Key Focus Areas

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Marketplace Configuration

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Product Management

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Order Management

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Inventory Management

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Promotion Management

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Vendor Management

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3PL Integrations

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Site Audits

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Program Coordination

Working With Commerce Operations

A seamless partnership for better customer experiences.


Organization Benefits

  • Smooth vendor onboarding
  • Seamless integration to existing business systems
  • Real-time inventory updates
  • Efficient order flow to warehouse or 3PL provider
  • In-depth product mix analysis and standard reporting
  • Ongoing competitive landscape monitoring to ensure best practices


Customer Experience Benefits

  • The latest featured products
  • Prominent listings of recent promotions
  • Personalized recommendations for complementary products
  • A flawless site functioning as intended
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Commerce Operations Success Stories

Seamless experiences that drive growth

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Customer Engagement: Understanding The Voice of the Customer

Blue Acorn iCi helps organizations reposition their customer engagement teams to better understand customers and create positive brand interactions.

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Case Study: Multi-Billion Dollar Streaming Service Enters The Next Chapter In Its Story: Digital Commerce

Having minimal digital commerce experience, the brand partnered with Blue Acorn iCi to manage the end-to-end online store operations.

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Case Study: Beauty Retailer Addresses Holiday Demand with Canopy Offerings

To improve before the upcoming holiday season, Beauty Retailer wanted to analyze friction in customer journeys to understand buyer motivators and opportunities.

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Case Study: Nonprofit Educational Organization Declares Successful Product and Fulfillment Update

Blue Acorn iCi successfully launched the new digital experience online and increased customer conversions with an improved fulfillment workflow.