Hero background image


Seamless commerce experiences are hard to come by. Our experts help organizations deliver memorable user experiences.

By 2026, 24% of retail purchases are expected to occur online. With expertise in platform selection, system integrations, and commerce solutions, Blue Acorn iCi can architect solutions that address pain points and improve efficiencies around user experiences and site performance.


Commerce Strategy

Improve current tactics to reach broader audiences and engage customers.

White icon of two people exchanging a package over a blue background, representing transaction

Direct to Consumer

Captivate audiences and build long-term relationships through a direct pathway.

White icon of a monitor displaying a podium on a blue background, representing presentation.


Navigate the complexities of online marketplaces to sell to a broader audience.

White icon of a person in front of a monitor with text lines on a blue background, suggesting online shopping

Content Strategy and Governance

Maintain optimized content workflows and maximize a team’s productivity.

White icon of a fast-moving package on a blue background, indicating speedy delivery

Omnichannel Commerce

Captivate consumers across digital platforms and harness real-time customer insights.

Platform Modernization

Evaluate, update, replace, or reconfigure technology.

Blue Acorn iCi helps organizations modernize current technology to meet the growing changes in the market.


Tech Assessment

Assess the current technology stack to determine a roadmap toward modernization.


MACH Architecture

Improve scalability and standardize the commerce journey through this modern approach.


AI Integration

AI-powered technology can improve an organization’s content generation, customer support, and personalization efforts.


Edge Delivery Services

Quickly publish and manage content on an enterprise-scale website while using familiar word processors.

Background image
An image of a grey door with a glass panel, a brass handle and grey blue acorn ici logo

Commerce Operations

Improve GMV by properly managing online storefronts and marketplaces.

Blue Acorn iCi’s dedicated on-site team handles commerce initiatives and establishes a baseline for websites to increase gross merchandise value (GMV).

For comprehensive commerce management, our experts focus on these areas of business:

  • Marketplace configuration
  • Product management
  • Order management
  • Inventory management
  • Promotion management
  • Vendor management
  • 3PL integrations
  • Reporting
  • Site audits
  • Program coordination


Unified Experiences

Ensure consistency between content and product offerings.


Role Management

Control users and capabilities.


Shared Catalog

A common or pre-approved catalog for dealers and vendors that the operator provides.


Commerce Success Stories

From transformative digital experiences to tangible results.

Close-up of a white car's front headlight and grille, with another vehicle in the background

Case Study: Leading Automotive Company Transforms Dealer Channel Experience with Unified Reseller Network

Built on Adobe Commerce and Adobe Experience Manager, Blue Acorn iCi built a consistent customer and dealer experience that can be rolled out to all of the brand’s dealers.

Close-up of a red game controller joystick and buttons on a dark background.

Case Study: Multi-Billion Dollar Japanese Video Game Company Enhances Customer Experience With DTC

The brand chose to replatform its site to get more control over customer experiences and to have a scalable infrastructure that could handle peak traffic periods.

A television studio camera in focus, with a blurred background showing hosts and the set.

Case Study: Multi-Billion Dollar Media Company Gives Morning Show Flash Sales Segment The Ultimate Shopping Experience

The brand partnered with Blue Acorn iCi to take advantage of our breadth and depth of digital commerce services.

A miniature shopping cart filled with various makeup products held in a person's hand.

Case Study: Beauty Retailer Addresses Holiday Demand with Canopy Offerings

To improve before the upcoming holiday season, Beauty Retailer wanted to analyze friction in customer journeys to understand buyer motivators and opportunities.