Commerce
Seamless commerce experiences are hard to come by. Our experts help organizations deliver memorable user experiences.
By 2026, 24% of retail purchases are expected to occur online. With expertise in platform selection, system integrations, and commerce solutions, Blue Acorn iCi can architect solutions that address pain points and improve efficiencies around user experiences and site performance.
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Commerce Strategy
Improve current tactics to reach broader audiences and engage customers.
Direct to Consumer
Captivate audiences and build long-term relationships through a direct pathway.
Marketplaces
Navigate the complexities of online marketplaces to sell to a broader audience.
Content Strategy and Governance
Maintain optimized content workflows and maximize a team’s productivity.
Omnichannel Commerce
Captivate consumers across digital platforms and harness real-time customer insights.
Platform Modernization
Evaluate, update, replace, or reconfigure technology.
Blue Acorn iCi helps organizations modernize current technology to meet the growing changes in the market.
01
Tech Assessment
Assess the current technology stack to determine a roadmap toward modernization.
02
MACH Architecture
Improve scalability and standardize the commerce journey through this modern approach.
03
AI Integration
AI-powered technology can improve an organization’s content generation, customer support, and personalization efforts.
04
Edge Delivery Services
Quickly publish and manage content on an enterprise-scale website while using familiar word processors.
Commerce Operations
Improve GMV by properly managing online storefronts and marketplaces.
Blue Acorn iCi’s dedicated on-site team handles commerce initiatives and establishes a baseline for websites to increase gross merchandise value (GMV).
For comprehensive commerce management, our experts focus on these areas of business:
- Marketplace configuration
- Product management
- Order management
- Inventory management
- Promotion management
- Vendor management
- 3PL integrations
- Reporting
- Site audits
- Program coordination
Unified Reseller Network
A B2B2C model that connects with customers at every touch point.
Blue Acorn iCi’s Unified Reseller Network solution has been accredited by Adobe as a solution that solves a strategic problem in the manufacturing industry. Built on Adobe Commerce and Adobe Experience Manager, this technology allows manufacturers to create a consistent customer experience that doesn’t compromise existing relationships with wholesalers, retailers, distributors, or dealers.
01
Unified Experiences
Ensure consistency between content and product offerings.
02
Role Management
Control users and capabilities.
03
Shared Catalog
A common or pre-approved catalog for dealers and vendors that the operator provides.
Commerce Success Stories
From transformative digital experiences to tangible results.
Case Study: Leading Automotive Company Transforms Dealer Channel Experience with Unified Reseller Network
Built on Adobe Commerce and Adobe Experience Manager, Blue Acorn iCi built a consistent customer and dealer experience that can be rolled out to all of the brand’s dealers.
Case Study: Multi-Billion Dollar Japanese Video Game Company Enhances Customer Experience With DTC
The brand chose to replatform its site to get more control over customer experiences and to have a scalable infrastructure that could handle peak traffic periods.
Case Study: Multi-Billion Dollar Media Company Gives Morning Show Flash Sales Segment The Ultimate Shopping Experience
The brand partnered with Blue Acorn iCi to take advantage of our breadth and depth of digital commerce services.
Case Study: Beauty Retailer Addresses Holiday Demand with Canopy Offerings
To improve before the upcoming holiday season, Beauty Retailer wanted to analyze friction in customer journeys to understand buyer motivators and opportunities.